Who do you call when one of your appliances goes on the fritz? Do you reach out to a big box store, a handyman, or a local repair shop? Let's discuss how you can choose the right home repair company for your needs.
How To Choose The Right Home Repair Company For Your Needs
The Benefits Of Big
Big box stores are the option which most people lean toward when it comes to home repairs, such as computers and large appliances (think Best Buy or Home Depot). Thanks to their large size and mass availability, it is often very easy to tell whether you will get good service from a business like this, or not. However, hiring a big box store for your home repairs can also have its drawbacks, with their sheer size causing a backlog of repairs and response times being weeks out. They are also often apathetic to your needs; after all, a chain store is not really in the business of repairing your item(s), most likely they are interested in selling you a new one. On the flip side, big box stores should have the easiest access to parts and a large knowledge base, and this can be very useful when a job needs to be handled in an emergency. Of course with that in mind, you will be expected to pay more for that emergency repair.
The Benefits Of Local
Figuring out whether or not a local business will be reliable is a little more challenging than with the larger companies. Be sure to check their website, along with any online reviews. A smaller, local business should give you incredibly personal service, especially if you are a referral from a previous customer (something the big box stores rarely care about). A smaller repair shop will often be able to get to you faster, making services like local air conditioning repair a great option when you’re in a hurry to get back on track. In some cases, this sort of service may even be much cheaper than the bigger options out there, often giving word of mouth discounts and referral bonuses. It never hurts to ask!
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Choosing The Right Path
Whether you choose big box or local for your home repairs, there are certain factors to keep in mind when making your decision:
1--Make sure they are willing to provide you with a free, no-obligation quote for services. A reputable company, no matter its size, should always provide you with a free estimate.
2--Confirm they have experience repairing your brand. If they don't have experience servicing your brand, move on. You don't want to be anyone's guinea pig, especially when it comes to a pricey appliance!
3--Do your research: get referrals from family and friends, check online reviews and try to find some examples of previous work which they’ve done.
Other online sources to consider when looking for a repairman:
We hope you find this information helpful. If you've ever wondered what the real cost of home repairs for the average homeowner looks like, check out this infographic from serviz.com.
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If you've ever had to hire a repairman, what swayed your decision? Let us know in the comments below.